Centralized Web-Enabled Client Communication Portal
Personalized, timely and efficient communication is a prerequisite to a successful client relationship. Phone calls, email or paper instructions can be cumbersome, time consuming, expensive to action, as well as error prone.
EIS has developed a personalized, client communication system that allows direct, real-time communication between client and back office for activities that include trade instruction, incident investigation, KYC updates, client onboarding and dispute resolution.
Your client communications can be encompassed in a single integrated system, managed from one central portal.
Benefits of EIS Centralized Web-Enabled Client Communication Portal
- Effective communication in real-time
- Seamless communication capabilities with various departments
- On-line management review capabilities
- Auditable and trackable instruction requests
- Significantly improved client experience